Returns Policy

We hope your Monica Pepper order meets your expectations, however, if you would like to return any items or your purchase isn’t suitable we would be more than happy to offer you a refund. 

We accept returns within 14 days of your receipt of purchase, providing that the items are unused and in the original packaging you received them in.

If you wish to return an item, please email contact@monicapepper.co.uk to notify us as soon as possible and we will provide you with return address details. Unfortunately, we are not able to accept any items for return if 14 days have passed since you received the items.

Unfortunately we are unable to accept returns on sale items or our 'seconds' items. 

Please note that you are responsible for the cost of the postage for your return. For higher value returns, we recommend that you use a tracked service. We regret that we cannot be held responsible for loss of returned goods without proof of posting.